The appointment and professional
Is this a consultation or an assessment? Who will I meet, and what are their specialty and qualifications? How long is the appointment, and should the child or a family member attend?
A clearer first step
Prepare your questions and know what to confirm with the team before visiting. You do not need to choose a program yourself before making an enquiry.
YOUR VISIT
Ask about the service you have in mind, or ask the team where to begin. Check appointment availability and fees before confirming a booking.
The starting point may be a consultation or an assessment, depending on need. Ask about the appointment’s purpose, the professional you will meet and what to bring.
If a plan is recommended, discuss its goals, progress reviews and your family’s role. Confirm scheduling and costs before committing to a program.
BEFORE BOOKING
Is this a consultation or an assessment? Who will I meet, and what are their specialty and qualifications? How long is the appointment, and should the child or a family member attend?
What is the fee, and what does it cover? Does it include a report or a discussion of results? How do payment, rescheduling and cancellation work?
Should I bring any previous reports or assessments? Which documents are required? If files need to be shared, which official channel should I use?
How are goals agreed? When is the plan reviewed? How are results shared with the family, and who can answer follow-up questions?
Use this to organize your preparation. Selections stay on this page and reset when it reloads; they are not sent to the center.
Understanding strengths, needs and recommendations.
Assessment, individual goals and progress monitoring.
Understanding communication, expression and speech clarity.
The morning program and advertised packages.
Sunday to Thursday: 9:30 am–8:00 pm. Closed Friday and Saturday.
These are general opening hours. Confirm your appointment time and morning-program schedule with the team.
This guide helps you prepare and ask questions. Confirm requirements and available services with the team. It is not a diagnosis or a treatment recommendation.